Working at a Small-to-Medium Business or ISPs (BCI331) crash course, Online BCA, Semester 3:
This subject covers how the Internet and ISPs work, how an ISP help desk troubleshoots problems using the OSI model, and how a small-to-medium business plans a…
- 20 video lessons
- 4h 28m
- Study notes
- 100 quiz questions
- Assignment
20 lessons in Working at a Small-to-Medium Business or ISPs
Each lesson pairs one topic with a hand-picked video, trimmed to the part that teaches it.
About this subject
This subject covers how the Internet and ISPs work, how an ISP help desk troubleshoots problems using the OSI model, and how a small-to-medium business plans a network upgrade, IP addressing, routing and ISP services. After it, you will be able to plan an upgrade and addressing scheme, configure Cisco ISR routers and 2960 switches, connect customer equipment to an ISP, and apply ISP security, monitoring and backup practices.
- 1
What Is the Internet
Module I, The Internet and Its Uses: What is the Internet
what is internet? full explanation | Learn Coding· Learn Coding· 6 min
Study notes 5 quiz questionsWatch lesson - 2
Internet Service Providers and ISP Connectivity
Module I, The Internet and Its Uses: Internet Service Providers, ISP Connectivity
What is Internet Service Provider (ISP) With Full Information? – [Hindi] – Quick Support· Quick Support· 9 min
Study notes 5 quiz questionsWatch lesson - 3
Role of a Help Desk Technician
Module II, ISP Help Desk: Help Desk Technicians
Service Desk Support Job full Process. Exact work on Service Desk Support |असली सच l Help Desk job· Callme Pandey Ji· 11 min
Study notes 5 quiz questionsWatch lesson - 4
OSI Model Explained
Module II, ISP Help Desk: OSI Model
OSI Model Explained | OSI Animation | Open System Interconnection Model | OSI 7 layers | TechTerms· TechTerms· 17 min
Study notes 5 quiz questionsWatch lesson - 5
ISP Troubleshooting Using the OSI Model
Module II, ISP Help Desk: ISP Troubleshooting
Network Troubleshooting for Beginners - 3 commands , 1 framework, 3 methods· IT k Funde· 16 min
Study notes 5 quiz questionsWatch lesson - 6
Common Network Issues in Small Businesses
Module III, Planning a Network Upgrade: Common Issues
Is Your Business Connectivity Letting You Down? | Wi-Fi, Teams & Business Broadband Explained· Octopus Computers· 42 min
Study notes 5 quiz questionsWatch lesson - 7
Planning a Network Upgrade
Module III, Planning a Network Upgrade: Planning the Network Upgrade
Modern Small Business Network Design· samit· 18 min
Study notes 5 quiz questionsWatch lesson - 8
Purchasing and Maintaining Network Equipment
Module III, Planning a Network Upgrade: Purchasing and Maintaining Equipment
03 - Routers & Firewalls - Home Networking 101· Crosstalk Solutions· 12 min
Study notes 5 quiz questionsWatch lesson - 9
IP Addressing in a LAN
Module IV, Planning the addressing structure: IP Addressing in the LAN
Understanding IP Addressing with Examples | Easy Hindi/Urdu Guide· Network Kings· 14 min
Study notes 5 quiz questionsWatch lesson - 10
NAT and PAT Explained
Module IV, Planning the addressing structure: NAT and PAT
NAT PAT Tutorial Hindi | Network Address Translation | Port Address Translation EXPLAINED· JagvinderThind· 6 min
Study notes 5 quiz questionsWatch lesson - 11
Initial Cisco ISR Router Setup with SDM
Module V, Configuring Network Devices: Initial ISR Router Configuration, Configuring an ISR with SDM
How to Configure a Cisco Router from Scratch (CCNA Lab Walkthrough)· IT Solutions Network· 18 min
Study notes 5 quiz questionsWatch lesson - 12
Cisco Router Configuration Using IOS CLI
Module V, Configuring Network Devices: Configuring a Router Using IOS CLI
39. Free CCNA (NEW) | Router & iOS - CISCO Basic Commands - Part 1 | CCNA 200-301 Full Course Hindi· Network Nuggets· 15 min
Study notes 5 quiz questionsWatch lesson - 13
Cisco 2960 Switch Basic Configuration
Module V, Configuring Network Devices: Initial Cisco 2960 Switch Configuration
Cisco Switch basic Configuration | Cisco Switch Configuration Step by Step | CCNA level for beginner· Cisco Config· 7 min
Study notes 5 quiz questionsWatch lesson - 14
Connecting Customer Premises Equipment to the ISP
Module V, Configuring Network Devices: Connecting the CPE to the ISP
How to configure internet access on cisco router | Cisco Router Configuration Step by Step· Cisco Config· 4 min
Study notes 5 quiz questionsWatch lesson - 15
Enabling Routing Protocols (RIP)
Module VI, Routing: Enabling Routing Protocols
RIP Routing with 3 Routers 3 Switches and 6 PCs | Dynamic Routing | Cisco Packet Tracer· The Adiga· 6 min
Study notes 5 quiz questionsWatch lesson - 16
Exterior Routing Protocols and BGP
Module VI, Routing: Exterior Routing Protocols
BGP PROTOCOL FULL DETAILS IN ONE VIDEO| BGP in Hindi |Latest & Free CCNP Full Course |Shesh Chauhan· Shesh Chauhan IT Trainer· 24 min
Study notes 5 quiz questionsWatch lesson - 17
ISP Services and Supporting Protocols
Module VII, ISP Services: Introducing ISP Services, Protocols that Support ISP Services
Lec-83: HTTP, FTP, SMTP, POP | All Application Layer Protocols | Computer Networks· Gate Smashers· 18 min
Study notes 5 quiz questionsWatch lesson - 18
DNS Services and Protocols
Module VII, ISP Services: Domain Name Service Services and Protocols
Lec-81: Domain Name System (DNS) in computer Networks· Gate Smashers· 9 min
Study notes 5 quiz questionsWatch lesson - 19
ISP Security Considerations and Tools
Module VIII, ISP Responsibilities: ISP Security Considerations, Security Tools
Internet | Tutorial 11 | Network Security Tools and Services | HARTRON SKILL CENTRE FATEHABAD· HARTRON SKILL CENTRE Fatehabad· 6 min
Study notes 5 quiz questionsWatch lesson - 20
ISP Monitoring, Backups and Disaster Recovery
Module VIII, ISP Responsibilities: Monitoring and Managing the ISP Backups and Disaster Recovery
Disaster Recovery vs. Backup: What's the difference?· IBM Technology· 10 min
Study notes 5 quiz questionsWatch lesson
Assignment
Network Upgrade and Support Plan for a Small Accounting Office
Less scrolling. More passing.
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Hand-picked video lessons
20 short lessons, each with the best YouTube explanation we could find, trimmed to the part that matters.
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Study notes
20 lessons come with a summary, key points, key terms and takeaways for quick revision.
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Quizzes
100 questions across the course, with the right answer and why, the moment you pick.
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Assignments
1 subject assignments with clear tasks, so you practise what each subject actually asks of you.
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Notebook
Write notes beside the video, stamped with the exact time, and jump back to that moment later.
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Progress that follows you
Completed lessons, quiz scores and where you stopped, saved to your account on every device.
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Live chat
A members-only live chat beside every lesson: doubts, tips, stickers and GIFs with your batch. One ₹19 pass opens every live chat.
The Online BCA live chat. Study together, live.
A live chat right beside the video, shared by everyone studying Online BCA. Ask a Working at a Small-to-Medium Business or ISPs doubt mid-lesson, share a shortcut, celebrate a finished semester.
- Live chat beside every lesson
- One live chat for all of Online BCA
- Members-only stickers & GIFs
- One ₹19 pass opens every live chat
Online BCA live chat
Anyone else finding Working at a Small-to-Medium Business or ISPs tricky? 😅
Lesson 2 cleared it up for me. Watch it before the quiz
Doing it now, thanks!
Starting Advance Database Management Systems tonight if anyone wants to go together
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Working at a Small-to-Medium Business or ISPs: common questions
This subject covers how the Internet and ISPs work, how an ISP help desk troubleshoots problems using the OSI model, and how a small-to-medium business plans a network upgrade, IP addressing, routing and ISP services. After it, you will be able to plan an upgrade and addressing scheme, configure Cisco ISR routers and 2960 switches, connect customer equipment to an ISP, and apply ISP security, monitoring and backup practices. It's the Working at a Small-to-Medium Business or ISPs subject of Online BCA, Semester 3, in 20 lessons: What Is the Internet; Internet Service Providers and ISP Connectivity; Role of a Help Desk Technician; OSI Model Explained; ISP Troubleshooting Using the OSI Model; Common Network Issues in Small Businesses; Planning a Network Upgrade; Purchasing and Maintaining Network Equipment; IP Addressing in a LAN; NAT and PAT Explained; Initial Cisco ISR Router Setup with SDM; Cisco Router Configuration Using IOS CLI; Cisco 2960 Switch Basic Configuration; Connecting Customer Premises Equipment to the ISP; Enabling Routing Protocols (RIP); Exterior Routing Protocols and BGP; ISP Services and Supporting Protocols; DNS Services and Protocols; ISP Security Considerations and Tools; ISP Monitoring, Backups and Disaster Recovery.
Yes. Every video lesson is free to watch without an account. A free login unlocks study notes, quizzes, the assignment, a notebook and progress that syncs across devices.
About 4h 28m of video across 20 lessons, plus time for notes and quizzes. Go at your own pace; your place is saved.
Yes: “Network Upgrade and Support Plan for a Small Accounting Office”. It comes after the last lesson, with a brief, clear tasks and how the work is judged.
A members-only live chat beside the video, shared by everyone studying Online BCA, where learners ask doubts, share tips and react with stickers and GIFs. One ₹19 pass, paid once from your InsideEdge wallet, opens the live chat for every degree.
No. It's a crash course to help you understand and revise the subject quickly. Use it alongside your official study material and assignments.