Defect Tracking & Triage

Summary

Logging issues found during testing clearly enough for engineers to reproduce and fix, and prioritizing them by severity and business impact — a shared skill with QA, but a BA's business context adds real value here.

• 1Write a clear defect report: steps to reproduce, expected vs actual result, and severity.
• 2Learn to prioritize defects by business impact, not just technical severity.
• 3Practice deciding whether a defect blocks go-live or can be a known issue at launch.