Phase 3 · Requirements Analysis & Documentation

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Use Cases & Use Case Diagrams

Part of the Business Analyst Roadmap.

Summary

A use case describes a specific interaction between a user (actor) and a system to achieve a goal, often visualized in a use case diagram — a traditional, more structured alternative to Agile user stories.

How to Learn This

  • 1Write a detailed use case for a common system interaction, including alternate flows.
  • 2Sketch a simple use case diagram showing actors and their interactions with a system.
  • 3Compare use cases to user stories and note when each format fits better.
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