Data-Driven Decision Making

Summary

Using data as one input into a decision alongside judgment and context — not blindly following a number, and not ignoring one just because it's inconvenient.

• 1Recall a decision you've seen made against the data, and consider if that was justified.
• 2Learn the term 'HiPPO' (Highest Paid Person's Opinion) and why it's a common failure mode.
• 3Practice presenting data as input to a decision, not as the decision itself.