Hotel & Front Office Operations crash course, Online BBA, Semester 5:
This subject covers how hotels are classified and organised, how the front office handles reservations, check-in, check-out and guest relations, how…
- 10 video lessons
- 1h 39m
- Study notes
- 50 quiz questions
- Assignment
10 lessons in Hotel & Front Office Operations
Each lesson pairs one topic with a hand-picked video, trimmed to the part that teaches it.
About this subject
This subject covers how hotels are classified and organised, how the front office handles reservations, check-in, check-out and guest relations, how housekeeping manages rooms, and how hotels manage revenue. After it you will be able to calculate occupancy, ADR and RevPAR, and explain the front office cycle, housekeeping functions and dynamic pricing in exam answers and at work.
- 1
Classification of Hotels
Module 1, Hotel Industry: Classification of hotels
Classification Of Hotel II Star Rating II Ownership II Location II Size of Rooms· HotelManagement Guru· 8 min
Study notes 5 quiz questionsWatch lesson - 2
Hotel Organisation Structure
Module 1, Hotel Industry: Hotel organisation
Organizational structure of standard international Hotel· Travel and Tourism With Abhay Raj· 11 min
Study notes 5 quiz questionsWatch lesson - 3
Hotel Reservations Process
Module 2, Front Office: Reservations
Understanding Hotel Reservation: Types and Importance II हिन्दी में· HotelManagement Guru· 11 min
Study notes 5 quiz questionsWatch lesson - 4
Hotel Check-in and Check-out Procedures
Module 2, Front Office: Check-in and check-out
Hotel Front Office Process Explained | रिसेप्शन से Check-out तक Full Training· Business Role Bharat· 6 min
Study notes 5 quiz questionsWatch lesson - 5
Guest Relations in Front Office
Module 2, Front Office: Guest relations
Guest relation officer job description | roles responsibilities | qualities skills | hotel executive· Concept Clear Centre· 5 min
Study notes 5 quiz questionsWatch lesson - 6
Housekeeping Department Functions
Module 3, Housekeeping: Housekeeping functions
Introduction to Housekeeping/Housekeeping sections/functions and responsibilities of housekeeping· Hospitality Broadcast· 11 min
Study notes 5 quiz questionsWatch lesson - 7
Room Management in Housekeeping
Module 3, Housekeeping: Room management
How FRONT OFFICE & HOUSEKEEPING is connected to each other ? Importance of Coordination b/w HK & FO· Hospitality Broadcast· 9 min
Study notes 5 quiz questionsWatch lesson - 8
Hotel Occupancy and ADR Calculation
Module 4, Revenue Management: Occupancy, ADR
Hotel Front Office 6 Importance Formula | Occupancy rate | No show percentage | ADR | ARR | REVPAR· MaxLynk Hospitality · 14 min
Study notes 5 quiz questionsWatch lesson - 9
RevPAR Formula and Numericals
Module 4, Revenue Management: RevPAR
Hotel Front Office 6 Importance Formula | Occupancy rate | No show percentage | ADR | ARR | REVPAR· MaxLynk Hospitality · 14 min
Study notes 5 quiz questionsWatch lesson - 10
Dynamic Pricing in Hotels
Module 4, Revenue Management: Dynamic pricing
Hotel में Room Rate कैसे Decide करें? Dynamic Pricing Guide· Business Role Bharat· 10 min
Study notes 5 quiz questionsWatch lesson
Assignment
Front Office Operations Plan and Revenue Analysis for a 120-Room Hotel
Less scrolling. More passing.
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Hand-picked video lessons
10 short lessons, each with the best YouTube explanation we could find, trimmed to the part that matters.
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Study notes
10 lessons come with a summary, key points, key terms and takeaways for quick revision.
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Quizzes
50 questions across the course, with the right answer and why, the moment you pick.
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Assignments
1 subject assignments with clear tasks, so you practise what each subject actually asks of you.
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Notebook
Write notes beside the video, stamped with the exact time, and jump back to that moment later.
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Progress that follows you
Completed lessons, quiz scores and where you stopped, saved to your account on every device.
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Live chat
A members-only live chat beside every lesson: doubts, tips, stickers and GIFs with your batch. One ₹19 pass opens every live chat.
The Online BBA live chat. Study together, live.
A live chat right beside the video, shared by everyone studying Online BBA. Ask a Hotel & Front Office Operations doubt mid-lesson, share a shortcut, celebrate a finished semester.
- Live chat beside every lesson
- One live chat for all of Online BBA
- Members-only stickers & GIFs
- One ₹19 pass opens every live chat
Online BBA live chat
Anyone else finding Hotel & Front Office Operations tricky? 😅
Lesson 2 cleared it up for me. Watch it before the quiz
Doing it now, thanks!
Starting Consumer Behaviour tonight if anyone wants to go together
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Hotel & Front Office Operations: common questions
This subject covers how hotels are classified and organised, how the front office handles reservations, check-in, check-out and guest relations, how housekeeping manages rooms, and how hotels manage revenue. After it you will be able to calculate occupancy, ADR and RevPAR, and explain the front office cycle, housekeeping functions and dynamic pricing in exam answers and at work. It's the Hotel & Front Office Operations subject of Online BBA, Semester 5, in 10 lessons: Classification of Hotels; Hotel Organisation Structure; Hotel Reservations Process; Hotel Check-in and Check-out Procedures; Guest Relations in Front Office; Housekeeping Department Functions; Room Management in Housekeeping; Hotel Occupancy and ADR Calculation; RevPAR Formula and Numericals; Dynamic Pricing in Hotels.
Yes. Every video lesson is free to watch without an account. A free login unlocks study notes, quizzes, the assignment, a notebook and progress that syncs across devices.
About 1h 39m of video across 10 lessons, plus time for notes and quizzes. Go at your own pace; your place is saved.
Yes: “Front Office Operations Plan and Revenue Analysis for a 120-Room Hotel”. It comes after the last lesson, with a brief, clear tasks and how the work is judged.
A members-only live chat beside the video, shared by everyone studying Online BBA, where learners ask doubts, share tips and react with stickers and GIFs. One ₹19 pass, paid once from your InsideEdge wallet, opens the live chat for every degree.
No. It's a crash course to help you understand and revise the subject quickly. Use it alongside your official study material and assignments.