Consumer Behaviour crash course, Online BBA, Semester 5:
Psychological and social influences on consumer decisions.
- 10 video lessons
- 2h 53m
- Study notes
- 40 quiz questions
- Assignment
10 lessons in Consumer Behaviour
Each lesson pairs one topic with a hand-picked video, trimmed to the part that teaches it.
- 1
Nature, Scope and Importance of Consumer Behaviour
Explain consumer behaviour, its characteristics and the role of consumer research.
Consumer Behavior in hindi - Definitions, Importance, Nature, Scope #CB #consumerbehaviorinhindi· Management Mantra · 16 min
Study notes 3 quiz questionsWatch lesson - 2
Personality and Perception
Apply personality theories and the perceptual process.
THEORIES OF PERSONALITY | ORGANISATIONAL BEHAVIOUR |CHAPTER- 4| PART -33|| HANDWRITTEN NOTES ||· SS Coaching· 5 min
Study notes 3 quiz questionsWatch lesson - 3
Learning, Involvement and Attitudes
Understand consumer learning and attitude formation.
Learning Theories/ Theories of Learning· Management Mantra · 10 min
Study notes 3 quiz questionsWatch lesson - 4
Family, Culture, Opinion Leadership and Diffusion
Explain social influences and the diffusion of innovation.
Diffusion of Innovation, Consumer Adoption Process, Resistance to Innovation, Consumer behaviour bba· DWIVEDI GUIDANCE· 19 min
Study notes 3 quiz questionsWatch lesson - 5
Consumer Decision-Making Models
Compare the major consumer decision models.
Nicosia Model, EKB Model, Howard Sheth model of consumer behavior (Marketing) | Navdeep Kaur· Nav classes· 31 min
Study notes 3 quiz questionsWatch lesson - 6
Consumer Motivation Theories
Motivation
Consumer Behaviour | Factors Influencing Consumer Behaviour | Marketing Management | Motivational· Accounting MasterClass· 19 min
Study notes 5 quiz questionsWatch lesson - 7
Self-Concept, Lifestyle and VALS in Consumer Behaviour
Personality and self-concept, Lifestyle and VALS
Psychographic Segmentation Explained | VALS Framework in 15 Minutes· RENU KAUSHIK· 14 min
Study notes 5 quiz questionsWatch lesson - 8
Social Class and Reference Groups in Consumer Behaviour
Social class, Reference groups and opinion leaders, Family and life cycle
Social Class & Consumer Behaviour· Ch-35: IIT Madras: Metallurgical and Others · 32 min
Study notes 5 quiz questionsWatch lesson - 9
Post-Purchase Behaviour and Cognitive Dissonance
Post-purchase behaviour and cognitive dissonance
Post Purchase Dissonance | Consumer Behavior | How to reduce post consumption guilt & anxiety?· Interview Fundas· 6 min
Study notes 5 quiz questionsWatch lesson - 10
Online Consumer Behaviour
Online consumer behaviour
Consumer Behaviour in Digital Age, Influence of social media, Online and Mobile Consumer Behaviour· DWIVEDI GUIDANCE· 21 min
Study notes 5 quiz questionsWatch lesson
Assignment
Consumer Behaviour Analysis Project: A Case Study of a Real Product
Less scrolling. More passing.
- Free
Hand-picked video lessons
10 short lessons, each with the best YouTube explanation we could find, trimmed to the part that matters.
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Study notes
10 lessons come with a summary, key points, key terms and takeaways for quick revision.
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Quizzes
40 questions across the course, with the right answer and why, the moment you pick.
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Assignments
1 subject assignments with clear tasks, so you practise what each subject actually asks of you.
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Notebook
Write notes beside the video, stamped with the exact time, and jump back to that moment later.
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Progress that follows you
Completed lessons, quiz scores and where you stopped, saved to your account on every device.
- Live chat pass
Live chat
A members-only live chat beside every lesson: doubts, tips, stickers and GIFs with your batch. One ₹19 pass opens every live chat.
The Online BBA live chat. Study together, live.
A live chat right beside the video, shared by everyone studying Online BBA. Ask a Consumer Behaviour doubt mid-lesson, share a shortcut, celebrate a finished semester.
- Live chat beside every lesson
- One live chat for all of Online BBA
- Members-only stickers & GIFs
- One ₹19 pass opens every live chat
Online BBA live chat
Anyone else finding Consumer Behaviour tricky? 😅
Lesson 2 cleared it up for me. Watch it before the quiz

Doing it now, thanks!
Starting Business Analytics tonight if anyone wants to go together
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Consumer Behaviour: common questions
Psychological and social influences on consumer decisions. It's the Consumer Behaviour subject of Online BBA, Semester 5, in 10 lessons: Nature, Scope and Importance of Consumer Behaviour; Personality and Perception; Learning, Involvement and Attitudes; Family, Culture, Opinion Leadership and Diffusion; Consumer Decision-Making Models; Consumer Motivation Theories; Self-Concept, Lifestyle and VALS in Consumer Behaviour; Social Class and Reference Groups in Consumer Behaviour; Post-Purchase Behaviour and Cognitive Dissonance; Online Consumer Behaviour.
Yes. Every video lesson is free to watch without an account. A free login unlocks study notes, quizzes, the assignment, a notebook and progress that syncs across devices.
About 2h 53m of video across 10 lessons, plus time for notes and quizzes. Go at your own pace; your place is saved.
Yes: “Consumer Behaviour Analysis Project: A Case Study of a Real Product”. It comes after the last lesson, with a brief, clear tasks and how the work is judged.
A members-only live chat beside the video, shared by everyone studying Online BBA, where learners ask doubts, share tips and react with stickers and GIFs. One ₹19 pass, paid once from your InsideEdge wallet, opens the live chat for every degree.
No. It's a crash course to help you understand and revise the subject quickly. Use it alongside your official study material and assignments.