Social Media Analytics (ECM4401) crash course, Online MBA, Semester 4:
This subject covers how businesses use social platforms like Twitter, Facebook, LinkedIn and Google+, and how to collect and analyse their data through APIs,…
- 23 video lessons
- 5h 6m
- Study notes
- 115 quiz questions
- Assignment
23 lessons in Social Media Analytics
Each lesson pairs one topic with a hand-picked video, trimmed to the part that teaches it.
About this subject
This subject covers how businesses use social platforms like Twitter, Facebook, LinkedIn and Google+, and how to collect and analyse their data through APIs, text mining, clustering and web scraping. After it, you will be able to extract social and web data, run frequency, similarity and TF-IDF analyses, and turn the results into insights for marketing decisions.
- 1
Social Media Platforms and Their Features
Module I, Introduction: Introduction to various social network platforms - Twitter, Facebook, Google+, LinkedIn and their features
SOCIAL MEDIA ,TYPES, FEATURES and USES/ 6 Major social media platforms explained ...· THE MIND GYM· 12 min
Study notes 5 quiz questionsWatch lesson - 2
Using Social Media to Promote Your Business
Module I, Introduction: Utilizing social media for Business, Promoting business on social media
How to Do Organic Social Media Marketing Strategically for Business in 2025 | Ashutosh Kumar· Ashutosh Kumar· 12 min
Study notes 5 quiz questionsWatch lesson - 3
Twitter API Basics and Terminology
Module II, Mining Twitter: Introduction to Twitter, Exploring Twitter's API and Terminology
Twitter Marketing – Terminology· TutorialsPoint· 7 min
Study notes 5 quiz questionsWatch lesson - 4
Trending Topics and Keyword Search on Twitter
Module II, Mining Twitter: Exploring trending topics, Searching for keywords
How To Check What’s Trending On Twitter/X (Easy Guide)· Guides by Leo· 1 min
Study notes 5 quiz questionsWatch lesson - 5
Tweet Entities, Frequency Analysis and Diversity
Module II, Mining Twitter: Extracting tweet entities with frequency analysis, Computing tweet diversity
From Words to Wisdom - Text Analytics Use Cases· Knime· 3 min
Study notes 5 quiz questionsWatch lesson - 6
Retweet Patterns and Histograms
Module II, Mining Twitter: Examining patterns in retweets, Visualizing frequency data with histograms
StatQuest: Histograms, Clearly Explained· StatQuest with Josh Starmer· 3 min
Study notes 5 quiz questionsWatch lesson - 7
Facebook Social Graph API and Open Graph Protocol
Module III, Mining Facebook & LinkedIn: Introduction, Understanding the Social Graph API, The Open Graph Protocol
The Open Graph Protocol - Why And How You Should Use it On Your Website· ProgrammingPercy· 10 min
Study notes 5 quiz questionsWatch lesson - 8
Analyzing Facebook Connections, Pages and Friendships
Module III, Mining Facebook & LinkedIn: Analyzing Social Graph Connections, Analyzing facebook pages, Examining friendships
📊 Understand Your Facebook Page Analytics to Get More Audience Engagement on Your Page Posts· Juhli Selby - Sandhi Social Marketing Training· 22 min
Study notes 5 quiz questionsWatch lesson - 9
LinkedIn API Requests and Data Normalization
Module III, Mining Facebook & LinkedIn: Introduction, Making LinkedIn API Requests, Normalizing data for analysis
All you need to know about APIs | Product Management | PM School· PM School by NextLeap· 18 min
Study notes 5 quiz questionsWatch lesson - 10
Data Clustering and Similarity Measures
Module III, Mining Facebook & LinkedIn: Data Clustering, Measuring similarity, Clustering algorithms
Lec - 23 : Clustering in Data Mining Explained | Top Clustering Methods You MUST Know!· Gate Smashers· 6 min
Study notes 5 quiz questionsWatch lesson - 11
Google+ API Introduction
Module IV, Mining Google+: Introduction, Exploring the Google+ API
Mining data on Google+ with Python: 1- Setting up Google+ API with Python· The Luminary Coach - Sukhvinder Singh· 10 min
Study notes 5 quiz questionsWatch lesson - 12
TF-IDF Explained
Module IV, Mining Google+: Term Frequency, Inverse Document Frequency, Querying Human Language Data with TF-IDF
Natural Language Processing|TF-IDF Intuition| Text Prerocessing· Krish Naik· 8 min
Study notes 5 quiz questionsWatch lesson - 13
NLTK and Applying TF-IDF to Text
Module IV, Mining Google+: Introducing the Natural Language Toolkit, Applying TF-IDF to Human Language, Finding Similar Documents
Term Frequency Inverse Document Frequency TFIDF Cosine Similarity Solved Example Vidya Mahesh Huddar· Mahesh Huddar· 8 min
Study notes 5 quiz questionsWatch lesson - 14
Bigram Analysis in Text
Module IV, Mining Google+: Analyzing Bigrams in Human Language, Reflections on Analyzing Human Language Data
Text Representation Using Bag Of n-grams: NLP Tutorial For Beginners - S2 E5· codebasics· 17 min
Study notes 5 quiz questionsWatch lesson - 15
Web Scraping, Parsing and Crawling
Module V, Mining Web pages: Scraping, Parsing, and Crawling the Web, Breadth-First Search in Web Crawling
Ultimate Web Scraping tutorial· CodeWithHarry· 38 min
Study notes 5 quiz questionsWatch lesson - 16
NLP Step by Step and Sentence Detection
Module V, Mining Web pages: Discovering Semantics by Decoding Syntax, Natural Language Processing Illustrated Step-by-Step, Sentence Detection in Human Language Data
Natural Language Processing In 10 Minutes | NLP Tutorial For Beginners | NLP Training | Simplilearn· Simplilearn· 7 min
Study notes 5 quiz questionsWatch lesson - 17
Document Summarization
Module V, Mining Web pages: Document Summarization
Summarization in Natural Language Processing· Perfect Computer Engineer· 3 min
Study notes 5 quiz questionsWatch lesson - 18
Entity-Centric Analysis and Text Analytics Quality
Module V, Mining Web pages: Entity-Centric Analysis: A Paradigm Shift, Gisting Human Language Data, Quality of Analytics for Processing Human Language Data
What is NLP (Natural Language Processing)?· IBM Technology· 10 min
Study notes 5 quiz questionsWatch lesson - 19
Trending Topics, Tweet Search and Time-Series Data
Module VI, Twitter Cookbook: Discovering the Trending Topics, Searching for Tweets, Collecting Time-Series Data
Mining Twitter with Python : 1 - Hashtags, Topics, and Time Series· The Luminary Coach - Sukhvinder Singh· 12 min
Study notes 5 quiz questionsWatch lesson - 20
Tweet Entities and Popular Tweets Analysis
Module VI, Twitter Cookbook: Extracting Tweet Entities, Finding the Most Popular Tweets in a Collection of Tweets, Tabulating Frequency Analysis, Extracting Tweet Entities from Arbitrary Text
Mining Twitter with Python : 5 - Analyzing tweets - entity analysis· The Luminary Coach - Sukhvinder Singh· 13 min
Study notes 5 quiz questionsWatch lesson - 21
Retweeters and Retweet Attribution
Module VI, Twitter Cookbook: Finding Users Who Have Retweeted a Status, Extracting a Retweet's Attribution
Twitter Analysis: How to rank a user's influence· sentdex· 7 min
Study notes 5 quiz questionsWatch lesson - 22
Robust Twitter Requests and User Profiles
Module VI, Twitter Cookbook: Making Robust Twitter Request, Resolving User Profile Information, Harvesting a User's Tweets
REST API Design Like a Senior Engineer (REST, GraphQL, Networking, Pagination, Auth, Security)· System Design Lab· 20 min
Study notes 5 quiz questionsWatch lesson - 23
Friends, Followers and Friendship Graphs
Module VI, Twitter Cookbook: Getting All Friends or Followers for a User, Analyzing a User's Friends and Followers, Crawling a Friendship Graph
M3. Pt. 1 - Graphs in Social Media [IS735]· Cody Buntain· 59 min
Study notes 5 quiz questionsWatch lesson
Assignment
Social Media Analytics Mini-Audit: From Platform Strategy to Text and Network Insights
Less scrolling. More passing.
- Free
Hand-picked video lessons
23 short lessons, each with the best YouTube explanation we could find, trimmed to the part that matters.
- Free login
Study notes
23 lessons come with a summary, key points, key terms and takeaways for quick revision.
- Free login
Quizzes
115 questions across the course, with the right answer and why, the moment you pick.
- Free login
Assignments
1 subject assignments with clear tasks, so you practise what each subject actually asks of you.
- Free login
Notebook
Write notes beside the video, stamped with the exact time, and jump back to that moment later.
- Free login
Progress that follows you
Completed lessons, quiz scores and where you stopped, saved to your account on every device.
- Live chat pass
Live chat
A members-only live chat beside every lesson: doubts, tips, stickers and GIFs with your batch. One ₹19 pass opens every live chat.
The Online MBA live chat. Study together, live.
A live chat right beside the video, shared by everyone studying Online MBA. Ask a Social Media Analytics doubt mid-lesson, share a shortcut, celebrate a finished semester.
- Live chat beside every lesson
- One live chat for all of Online MBA
- Members-only stickers & GIFs
- One ₹19 pass opens every live chat
Online MBA live chat
Anyone else finding Social Media Analytics tricky? 😅
Lesson 2 cleared it up for me. Watch it before the quiz

Doing it now, thanks!
Starting Entrepreneurship Development tonight if anyone wants to go together
More from Online MBA Semester 4
All subjects- Sem 4
MGT4429
Entrepreneurship Development
This subject follows the entrepreneurial process from the decision to start a venture, through generating and testing business ideas, writing a business plan…
- 16 lessons
- 5h 45m
- Notes
- Quiz
- Sem 4Finance
FIN4404
FinTech: Technology Innovation in Financial Services
This subject covers how fintech is unbundling the financial services value chain across payments, lending, capital raising, investment management and…
- 12 lessons
- 4h 18m
- Notes
- Quiz
- Sem 4Finance
FIN4405
Private Equity and Entrepreneurial Finance
This subject covers how the private equity industry works, from fund structures and partnership agreements to structuring buyout and growth deals, managing…
- 14 lessons
- 5h 20m
- Notes
- Quiz
- Sem 4HR
HRM4401
Compensation and Reward Management
This subject explains how organisations design and run compensation and reward systems, from wage theories and job evaluation to pay structures, incentives,…
- 18 lessons
- 4h 7m
- Notes
- Quiz
- Sem 4HR
HRM4406
Managerial Counselling
This subject covers the foundations, major schools and process of counselling as applied by managers at work, from transactional analysis and person-centred…
- 15 lessons
- 3h 25m
- Notes
- Quiz
- Sem 4HR
HRM4402
Psychological Testing
This subject covers the nature, history and technical foundations of psychological testing, including norms, reliability and validity, major personality tests…
- 12 lessons
- 3h 24m
- Notes
- Quiz
Social Media Analytics: common questions
This subject covers how businesses use social platforms like Twitter, Facebook, LinkedIn and Google+, and how to collect and analyse their data through APIs, text mining, clustering and web scraping. After it, you will be able to extract social and web data, run frequency, similarity and TF-IDF analyses, and turn the results into insights for marketing decisions. It's the Social Media Analytics subject of Online MBA, Semester 4, in 23 lessons: Social Media Platforms and Their Features; Using Social Media to Promote Your Business; Twitter API Basics and Terminology; Trending Topics and Keyword Search on Twitter; Tweet Entities, Frequency Analysis and Diversity; Retweet Patterns and Histograms; Facebook Social Graph API and Open Graph Protocol; Analyzing Facebook Connections, Pages and Friendships; LinkedIn API Requests and Data Normalization; Data Clustering and Similarity Measures; Google+ API Introduction; TF-IDF Explained; NLTK and Applying TF-IDF to Text; Bigram Analysis in Text; Web Scraping, Parsing and Crawling; NLP Step by Step and Sentence Detection; Document Summarization; Entity-Centric Analysis and Text Analytics Quality; Trending Topics, Tweet Search and Time-Series Data; Tweet Entities and Popular Tweets Analysis; Retweeters and Retweet Attribution; Robust Twitter Requests and User Profiles; Friends, Followers and Friendship Graphs.
Yes. Every video lesson is free to watch without an account. A free login unlocks study notes, quizzes, the assignment, a notebook and progress that syncs across devices.
About 5h 6m of video across 23 lessons, plus time for notes and quizzes. Go at your own pace; your place is saved.
Yes: “Social Media Analytics Mini-Audit: From Platform Strategy to Text and Network Insights”. It comes after the last lesson, with a brief, clear tasks and how the work is judged.
A members-only live chat beside the video, shared by everyone studying Online MBA, where learners ask doubts, share tips and react with stickers and GIFs. One ₹19 pass, paid once from your InsideEdge wallet, opens the live chat for every degree.
No. It's a crash course to help you understand and revise the subject quickly. Use it alongside your official study material and assignments.