KPIs & Business Metrics

Summary

Key Performance Indicators are the small set of metrics a team has explicitly agreed matter most right now — a BA often helps define and track these, connecting daily operations to strategic goals.

How to Learn This

1Propose a KPI for a hypothetical business process and justify why it's the right one.
2Learn why not every measurable metric deserves to be a KPI — KPIs should be few and deliberate.
3Practice distinguishing a leading indicator from a lagging one for a specific process.

Building Reports & Dashboards

Data-Driven Decision Making

More topics in Data Analysis for Business Analysts

Data Analysis Fundamentals for BAs Excel for Business Analysis SQL Basics for BAs Data Visualization Basics Building Reports & Dashboards Data-Driven Decision Making Statistical Analysis Basics Forecasting & Trend Analysis Data Quality & Validation

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