Usability Testing Methods

Summary

Beyond Phase 3's introduction — moderated versus unmoderated testing, remote versus in-person, and when each method fits a given research question and timeline.

• 1Compare moderated and unmoderated usability testing for a hypothetical time-constrained project.
• 2Learn the trade-offs of remote testing (convenience) versus in-person (richer observation).
• 3Practice writing a usability test script with clear, unbiased task instructions.