Modern Retail Management Process and Retail Services crash course, Online BBA, Semester 6:
Modern organised retail strategy, services and technology.
- 6 video lessons
- 1h 14m
- Study notes
- 18 quiz questions
- Assignment
6 lessons in Modern Retail Management Process and Retail Services
Each lesson pairs one topic with a hand-picked video, trimmed to the part that teaches it.
- 1
Modern Retail Management and International Retailing
Explain retail development in India and international entry.
9| Sales and Retail Management, Strategic Retail Planning Process, Theory of Retail Development, mba· DWIVEDI GUIDANCE· 16 min
Study notes 3 quiz questionsWatch lesson - 2
Multichannel Retailing, Ownership and Competition
Compare multichannel and ownership models and retail competition.
Multichannel retailing, Multi-channel retailing, multichannel, retailing, omnichannel· Management Mantra · 8 min
Study notes 3 quiz questionsWatch lesson - 3
Retail Customers and Retail Strategy
Understand retail customers and develop retail strategy.
Retail planning, retail marketing planning, retail strategic planning process, retail management· Management Mantra · 9 min
Study notes 3 quiz questionsWatch lesson - 4
Retail Branding, Franchising and FDI
Build retail brands, franchise and understand FDI in Indian retail.
FDI IN RETAIL SECTOR ||SINGLE BRAND AND MULTI BRAND FDI || FDI IN MULTI BRAND ||· Digvijay Economica· 23 min
Study notes 3 quiz questionsWatch lesson - 5
Retail Services, CRM and IT in Retail
Deliver retail services and use CRM and IT.
CLTV Customer lifetime value, marketing analytics, measuring customer life time value, aktu mba note· DWIVEDI GUIDANCE· 8 min
Study notes 3 quiz questionsWatch lesson - 6
Internet Retailing, Retailing for Children and Retail Ethics
Understand online retail, kids retail and ethical and legal issues.
E retailing, e-retailing, types, features, benefits, model, advantages and disadvantages, examples· Management Mantra · 10 min
Study notes 3 quiz questionsWatch lesson
Assignment
Case-Based Assignment: A Modern Retail Strategy Plan for an Indian Retail Chain
Less scrolling. More passing.
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Hand-picked video lessons
6 short lessons, each with the best YouTube explanation we could find, trimmed to the part that matters.
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Study notes
6 lessons come with a summary, key points, key terms and takeaways for quick revision.
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Quizzes
18 questions across the course, with the right answer and why, the moment you pick.
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Assignments
1 subject assignments with clear tasks, so you practise what each subject actually asks of you.
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Notebook
Write notes beside the video, stamped with the exact time, and jump back to that moment later.
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Progress that follows you
Completed lessons, quiz scores and where you stopped, saved to your account on every device.
- Live chat pass
Live chat
A members-only live chat beside every lesson: doubts, tips, stickers and GIFs with your batch. One ₹19 pass opens every live chat.
The Online BBA live chat. Study together, live.
A live chat right beside the video, shared by everyone studying Online BBA. Ask a Modern Retail Management Process and Retail Services doubt mid-lesson, share a shortcut, celebrate a finished semester.
- Live chat beside every lesson
- One live chat for all of Online BBA
- Members-only stickers & GIFs
- One ₹19 pass opens every live chat
Online BBA live chat
Anyone else finding Modern Retail Management Process and Retail Services tricky? 😅
Lesson 2 cleared it up for me. Watch it before the quiz

Doing it now, thanks!
Starting Customer Relationship Management tonight if anyone wants to go together
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Modern Retail Management Process and Retail Services: common questions
Modern organised retail strategy, services and technology. It's the Modern Retail Management Process and Retail Services subject of Online BBA, Semester 6, in 6 lessons: Modern Retail Management and International Retailing; Multichannel Retailing, Ownership and Competition; Retail Customers and Retail Strategy; Retail Branding, Franchising and FDI; Retail Services, CRM and IT in Retail; Internet Retailing, Retailing for Children and Retail Ethics.
Yes. Every video lesson is free to watch without an account. A free login unlocks study notes, quizzes, the assignment, a notebook and progress that syncs across devices.
About 1h 14m of video across 6 lessons, plus time for notes and quizzes. Go at your own pace; your place is saved.
Yes: “Case-Based Assignment: A Modern Retail Strategy Plan for an Indian Retail Chain”. It comes after the last lesson, with a brief, clear tasks and how the work is judged.
A members-only live chat beside the video, shared by everyone studying Online BBA, where learners ask doubts, share tips and react with stickers and GIFs. One ₹19 pass, paid once from your InsideEdge wallet, opens the live chat for every degree.
No. It's a crash course to help you understand and revise the subject quickly. Use it alongside your official study material and assignments.