Salesforce Technology (MCA335) crash course, Online MCA, Semester 3:
This subject covers the Salesforce platform, including Sales and Service Cloud, CRM automation with workflows, validation rules and approval processes,…
- 19 video lessons
- 12h 23m
- Study notes
- 95 quiz questions
- Assignment

19 lessons in Salesforce Technology
Each lesson pairs one topic with a hand-picked video, trimmed to the part that teaches it.
About this subject
This subject covers the Salesforce platform, including Sales and Service Cloud, CRM automation with workflows, validation rules and approval processes, administration tools, Visualforce development, data security, data management and integration. After it you will be able to configure and customise a Salesforce org, build Visualforce pages and controllers, manage data with tools like Data Loader, and integrate Salesforce with email, external tools and mobile devices.
- 1
Introduction to Salesforce and Its Framework
Module I, : Introduction to Salesforce, Salesforce framework, Salesforce- Sales Cloud and Service Cloud
What is Salesforce? | Salesforce in 7 Minutes | Introduction to Salesforce | Simplilearn· Simplilearn· 6 min
Study notes 5 quiz questionsWatch lesson - 2
Salesforce Objects and Organization Access Control
Module I, : Salesforce objects, Salesforce - Control Access Organization
How to Control Access to Organisation - User Management in Salesforce· Salesforce Hulk· 34 min
Study notes 5 quiz questionsWatch lesson - 3
Salesforce Home Page Components and Custom Links
Module I, : Home page components: Working with Home Page Components and Custom Links, features and functionality associated with the Salesforce home page along with HTML, CSS, and JavaScript code.
Customize Salesforce Lightning Home page· Signiforce· 14 min
Study notes 5 quiz questionsWatch lesson - 4
Customizing the Salesforce User Interface with Visualforce
Module I, : Advanced User Interface and the native Salesforce user interface, add graphical elements by using images, HTML, CSS, JavaScript, and Visualforce.
Visualforce Training for Beginners: What is Visualforce in Salesforce? | Edureka· edureka!· 14 min
Study notes 5 quiz questionsWatch lesson - 5
Salesforce CRM Standard Functionality
Module II, : Salesforce CRM: Standard functionality and elements of Salesforce CRM using HTML and JavaScript.
Day 2 | Salesforce Learning Bootcamp 2023 | Salesforce Data Model | Object, Field, Record, Tab & App· Sanjay Gupta | Cloud & AI· 75 min
Study notes 5 quiz questionsWatch lesson - 6
Salesforce Workflow Rules and Formulas
Module II, : Automating Salesforce CRM, data management using Salesforce workflow and formulas.
Day 4 | Salesforce Bootcamp 2023 | Formula Field | Validation Rule | Page Layout | Record Type· Sanjay Gupta | Cloud & AI· 86 min
Study notes 5 quiz questionsWatch lesson - 7
Salesforce Validation Rules for Data Quality
Module II, : Improving Data Quality in Salesforce CRM, Salesforce CRM validation rule mechanism.
Ultimate Guide to Salesforce Validation Rules (+8 Examples)· Salesforce Ben· 13 min
Study notes 5 quiz questionsWatch lesson - 8
Salesforce Approval Processes
Module II, : Implementation of Approval Processes, Salesforce CRM approval mechanism.
Understanding Approval Process in Salesforce|How to create an approval process from Scratch?|Edureka· edureka!· 11 min
Study notes 5 quiz questionsWatch lesson - 9
Salesforce Custom Fields and Data Utilities
Module III, : Productivity Tools for Superusers and Advanced Administration, custom fields & unique properties Data Utilities, storage utilization
App Manager | Custom Object | Custom fields | Tabs | Data Import Wizard in Salesforce· Avnish Yadav· 22 min
Study notes 5 quiz questionsWatch lesson - 10
Salesforce Reports and Dashboards
Module III, : custom reports, Analytics, advanced filters, Create dashboards
How to Create Salesforce Reports & Dashboards? (Step-by-Step Guide)· Salesforce Hulk· 9 min
Study notes 5 quiz questionsWatch lesson - 11
AppExchange, Campaigns and Service Console
Module III, : The AppExchange, Marketing Administration, integrated campaign builder, Service & Support Administration, the Salesforce Console
Service Cloud Salesforce | Service Cloud For lightning Experience Trailhead | Service cloud Demo· SFDC FOR YOU· 66 min
Study notes 5 quiz questionsWatch lesson - 12
Custom Objects, Tabs, Apps and Chatter
Module III, : custom objects, custom tabs, custom Web tabs, custom app, Applications for Multiple Users, Chatter.
Salesforce Admin 11 | Create Custom Object | Types of Tabs | Create Custom Tab | Create Web Tab |· FAST Salesforce · 75 min
Study notes 5 quiz questionsWatch lesson - 13
Visualforce Pages and Controllers
Module IV, : Visualforce framework, Incorporate Visualforce pages into Salesforce and vice versa, Visualforce standard controllers, creating custom controllers or extensions
Visualforce for Beginners | EXPLAINED | Salesforce Makes Sense· Salesforce Makes Sense· 68 min
Study notes 5 quiz questionsWatch lesson - 14
Building a Data Model on Force.com
Module IV, : Designing Applications on Force.com, building a data model, Custom Object tab, Page Layout, and Customization options
Day 2 | Salesforce Learning Bootcamp 2023 | Salesforce Data Model | Object, Field, Record, Tab & App· Sanjay Gupta | Cloud & AI· 75 min
Study notes 5 quiz questionsWatch lesson - 15
Salesforce Security: OWD, Profiles and Role Hierarchy
Module IV, : Employ OWD, Apply profiles, OWDs, role hierarchy, Apply OWDs
OWD and Profiles with Real time scenarios· Salesforce Exclusive· 36 min
Study notes 5 quiz questionsWatch lesson - 16
Salesforce Formula Functions: VLOOKUP, REGEX, ISCHANGED
Module IV, : Implementing Business Processes, the vlookup, regex, ischanged, isnew, and priorvalue functions
Functions You Should Know | 15 Salesforce Formula Functions | Learn Salesforce with Me - Lecture #4· Salesforce Makes Sense· 81 min
Study notes 5 quiz questionsWatch lesson - 17
Salesforce Data Loader and Upsert
Module IV, : Managing Data, use of upsert, data management tools and the API-based tools, the Data Loader, create mapping files and upsert data.
59 Data Loader | Insert, Update, Upsert, Delete, Extract and Extract All Records in Salesforce· Sanjay Gupta | Cloud & AI· 21 min
Study notes 5 quiz questionsWatch lesson - 18
Salesforce Sandboxes and Outlook Integration
Module V, : Sandboxes for development, Configuring and Installing Salesforce for Outlook E-mail Integration
Salesforce - Outlook Integration· Salesforce Atlas· 20 min
Study notes 5 quiz questionsWatch lesson - 19
Integrating Salesforce with External Tools and Mobile
Module V, : Integrating Salesforce CRM with External Online Tools, using HTML, CSS, JavaScript, and Visualforce., Use Salesforce on Mobile Devices.
Learn the Basics of Salesforce Integration in Under 20 Minutes | SF Ben Deep Dives· Salesforce Ben· 17 min
Study notes 5 quiz questionsWatch lesson
Assignment
Build a Mini Training-Request App in a Salesforce Developer Org
Less scrolling. More passing.
- Free
Hand-picked video lessons
19 short lessons, each with the best YouTube explanation we could find, trimmed to the part that matters.
- Free login
Study notes
19 lessons come with a summary, key points, key terms and takeaways for quick revision.
- Free login
Quizzes
95 questions across the course, with the right answer and why, the moment you pick.
- Free login
Assignments
1 subject assignments with clear tasks, so you practise what each subject actually asks of you.
- Free login
Notebook
Write notes beside the video, stamped with the exact time, and jump back to that moment later.
- Free login
Progress that follows you
Completed lessons, quiz scores and where you stopped, saved to your account on every device.
- Live chat pass
Live chat
A members-only live chat beside every lesson: doubts, tips, stickers and GIFs with your batch. One ₹19 pass opens every live chat.
The Online MCA live chat. Study together, live.
A live chat right beside the video, shared by everyone studying Online MCA. Ask a Salesforce Technology doubt mid-lesson, share a shortcut, celebrate a finished semester.
- Live chat beside every lesson
- One live chat for all of Online MCA
- Members-only stickers & GIFs
- One ₹19 pass opens every live chat
Online MCA live chat
Anyone else finding Salesforce Technology tricky? 😅
Lesson 2 cleared it up for me. Watch it before the quiz

Doing it now, thanks!
Starting Android Programming tonight if anyone wants to go together
More from Online MCA Semester 3
All subjects- Sem 3
MCA339
Android Programming
This subject covers Android app development in Java, from the platform architecture and project setup through UI widgets, activities, intents, fragments,…
- 18 lessons
- 7h 9m
- Notes
- Quiz
- Sem 3
MCA301
Artificial Intelligence
This subject introduces the core ideas of Artificial Intelligence: how problems are represented, how search and heuristic algorithms like A* and AO* find…
- 18 lessons
- 4h 12m
- Notes
- Quiz
- Sem 3
MCA338
Big Data & Analytics using R
This subject introduces big data and the Hadoop ecosystem, covering HDFS, MapReduce, Pig, Hive, HBase and Big SQL, followed by data analysis and machine…
- 17 lessons
- 5h 58m
- Notes
- Quiz
- Sem 3
MCA333
Compiler Design
This subject covers how compilers translate programs, from grammars and finite automata through scanning, parsing, symbol tables, intermediate code, code…
- 15 lessons
- 3h 48m
- Notes
- Quiz
- Sem 3
MCA334
Digital Image Processing
This subject covers how digital images are formed, enhanced in the spatial and frequency domains, restored, compressed, segmented, described and recognised.
- 17 lessons
- 4h 15m
- Notes
- Quiz
- Sem 3
MCA332
Digital Marketing Analytics
This subject covers digital marketing fundamentals using the DMI framework, search engine optimisation, mobile and email marketing, and web analytics.
- 16 lessons
- 2h 40m
- Notes
- Quiz
Salesforce Technology: common questions
This subject covers the Salesforce platform, including Sales and Service Cloud, CRM automation with workflows, validation rules and approval processes, administration tools, Visualforce development, data security, data management and integration. After it you will be able to configure and customise a Salesforce org, build Visualforce pages and controllers, manage data with tools like Data Loader, and integrate Salesforce with email, external tools and mobile devices. It's the Salesforce Technology subject of Online MCA, Semester 3, in 19 lessons: Introduction to Salesforce and Its Framework; Salesforce Objects and Organization Access Control; Salesforce Home Page Components and Custom Links; Customizing the Salesforce User Interface with Visualforce; Salesforce CRM Standard Functionality; Salesforce Workflow Rules and Formulas; Salesforce Validation Rules for Data Quality; Salesforce Approval Processes; Salesforce Custom Fields and Data Utilities; Salesforce Reports and Dashboards; AppExchange, Campaigns and Service Console; Custom Objects, Tabs, Apps and Chatter; Visualforce Pages and Controllers; Building a Data Model on Force.com; Salesforce Security: OWD, Profiles and Role Hierarchy; Salesforce Formula Functions: VLOOKUP, REGEX, ISCHANGED; Salesforce Data Loader and Upsert; Salesforce Sandboxes and Outlook Integration; Integrating Salesforce with External Tools and Mobile.
Yes. Every video lesson is free to watch without an account. A free login unlocks study notes, quizzes, the assignment, a notebook and progress that syncs across devices.
About 12h 23m of video across 19 lessons, plus time for notes and quizzes. Go at your own pace; your place is saved.
Yes: “Build a Mini Training-Request App in a Salesforce Developer Org”. It comes after the last lesson, with a brief, clear tasks and how the work is judged.
A members-only live chat beside the video, shared by everyone studying Online MCA, where learners ask doubts, share tips and react with stickers and GIFs. One ₹19 pass, paid once from your InsideEdge wallet, opens the live chat for every degree.
No. It's a crash course to help you understand and revise the subject quickly. Use it alongside your official study material and assignments.