Stop 01 · UI/UX Design FoundationsTopics · 3/9

The Design Process (Double Diamond)

Part of the UI/UX Design Roadmap

In short

Beginners jump straight to screens. The Double Diamond is a simple picture that reminds you to go wide, then narrow, twice: once for the problem, once for the solution.

A framework describing 4 stages — Discover (diverge, research broadly), Define (converge, frame the problem), Develop (diverge, explore solutions), Deliver (converge, refine and ship) — moving between broad exploration and focused narrowing.

The jaadu sorts a big pile of colourful idea cards into one neat stack for a college fest.

Think of it like this

Planning the college fest

First you collect every idea from every club. Then you pick one theme. Then you brainstorm loads of events for that theme. Finally you lock the schedule. Open, close, open, close. That's both diamonds.

Watch it happen

The four stages

Discover
Define
Develop
Deliver

1/4Go wide. Interview users, read reviews, check data. You don't know the real problem yet, so you collect a lot.

The big ideas

What you need to know

Diverge, then converge

Wide stages create options. Narrow stages make decisions. Mixing them up leads to endless debate or early tunnel vision.

Diamond one is the problem

Most bad products solve the wrong problem very well. The first diamond protects you from that.

It loops in real life

Teams often jump back a stage when a test surprises them. That's normal, not failure.

Save yourself the pain

Common mistakes

Oops

Starting in Develop with screens on day one.

Do this instead

Spend at least a little time discovering and defining. A one-line problem statement saves weeks of redesign.

Oops

Treating the diamond as a strict one-way checklist.

Do this instead

Use it as a map of where you are. If testing shows a new problem, go back to Define.

Your mission

Run a mini Double Diamond

~40 min

Quick check

Your team has 40 interview notes and everyone is arguing about what to build. Which stage are you skipping?

Go deeper

  1. 1Sketch a real or hypothetical project through all 4 Double Diamond stages.
  2. 2Identify which stage teams most commonly skip (usually Discover or Define).
  3. 3Learn why jumping straight to 'Develop' (solutions) without Discover/Define often produces the wrong solution well.

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