Phase 14 · Build Your Business Analyst Portfolio

Projects

Process Improvement Case Study

Part of the Business Analyst Roadmap.

Summary

Document a real or hypothetical process improvement — As-Is mapping, gap analysis, and a To-Be recommendation with expected impact, showing Phase 4's process modeling skills.

How to Learn This

  • 1Choose a process you have genuine insight into, ideally one with a real inefficiency.
  • 2Show your As-Is and To-Be maps side by side with clear reasoning for the changes.
  • 3Estimate the expected impact (time saved, cost reduced) of your proposed improvement.
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