Phase 2 · Requirements Elicitation

Topics

Stakeholder Interviews

Part of the Business Analyst Roadmap.

Summary

One-on-one conversations to understand a stakeholder's needs, pain points, and constraints — done well by asking open-ended questions and probing past behavior, not just accepting a stated solution at face value.

How to Learn This

  • 1Write 8-10 open-ended questions for a hypothetical stakeholder interview.
  • 2Practice the 'five whys' technique to dig past a surface-level requirement.
  • 3Learn to distinguish a stated want from an underlying business need.
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