Phase 4 · Process Modeling & Analysis
TopicsValue Stream Mapping
Part of the Business Analyst Roadmap.
Summary
Mapping the full flow of a process from start to finish, specifically highlighting which steps add value for the customer and which are waste — a Lean technique for spotting inefficiency at a glance.
How to Learn This
- 1Build a simple value stream map for a process, marking each step as value-add or waste.
- 2Learn why waiting time between steps is often the biggest hidden inefficiency in a process.
- 3Calculate a rough 'process efficiency' ratio: value-add time versus total time.
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