Stop 04 · Data & Metrics for PMsTopics · 1/12

Product Metrics Fundamentals

Part of the Product Management Roadmap

In short

Without numbers, every product debate is just opinions. Metrics tell you what users actually do, so you can spot problems early and prove that your work helped.

The vocabulary every PM needs — DAU/MAU, activation, retention, churn, conversion rate — and the discipline of picking a small number of metrics that actually matter over a dashboard full of vanity numbers.

The purple blob drives a small car and glances at the round gauges on the dashboard.

Think of it like this

Your scooter's dashboard

The speedometer shows how fast you're going now. The fuel gauge warns you before you're stranded. The odometer shows total distance, nice to know but useless for today's ride. Product metrics work the same way.

Watch it happen

Vanity numbers vs useful ones

Total signups
0
Page views
1
Day-7 retention
2
Checkout conv.
3
App downloads
4

1/5Five numbers from a shopping app's weekly report. Which ones would actually change a decision?

The big ideas

What you need to know

Rates beat totals

"40% came back" tells you more than "10,000 users". Totals rise even when the product gets worse.

Avoid vanity metrics

If a number can only go up, or doesn't change any decision, it's vanity. Report it, but don't steer by it.

Tie metrics to a goal

Pick metrics that show whether users got value and whether the business benefited.

Define them precisely

"Active user" must mean the same thing to everyone. Write down the exact rule.

Save yourself the pain

Common mistakes

Oops

Celebrating a jump in downloads after a big ad campaign.

Do this instead

Check what happened next. Did those users activate and come back, or vanish after day one?

Oops

Tracking 40 metrics in a weekly review.

Do this instead

Pick a handful tied to your goals. Look at the rest only when investigating something.

Your mission

Sort the numbers

~15 min

Quick check

Which metric is most useful for spotting a broken onboarding flow?

Go deeper

  1. 1Define DAU, MAU, and DAU/MAU ratio (stickiness) in your own words.
  2. 2Identify one vanity metric and one actionable metric for a product you use.
  3. 3Practice explaining why a metric moved, not just that it moved.

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