Information Architecture

Summary

How content and features are organized and labeled so users can find what they need — navigation structure, categorization and labeling, mostly invisible when done well.

• 1Sketch the navigation structure (a sitemap) of an app you use.
• 2Try a 'card sorting' exercise to see how you'd naturally group a set of features.
• 3Notice how poor information architecture causes 'I know it's in here somewhere' frustration.