Phase 3 · User Research & Discovery

Topics

Affinity Mapping & Research Synthesis

Part of the Product Management Roadmap.

Summary

Clustering raw research notes (sticky notes, quotes, observations) into recurring themes — turning a pile of interview transcripts into a small number of actionable insights.

How to Learn This

  • 1Take notes from 3-5 interviews (real or from public case studies) and cluster them into themes.
  • 2Practice writing one clear insight statement per cluster.
  • 3Learn to resist forcing data into themes you expected before you started.
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