Phase 6 · Business Modeling & Strategy

Topics

Change Impact Analysis

Part of the Business Analyst Roadmap.

Summary

Assessing how a proposed change will affect people, processes, and systems across an organization — surfacing resistance and disruption risks before they derail an implementation.

How to Learn This

  • 1Run a change impact analysis for a hypothetical process change, covering people, process, and systems.
  • 2Learn why underestimating people-side impact is a common cause of implementation failure.
  • 3Practice identifying which stakeholder group would resist a specific change most, and why.
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