A/B Testing Emails
Part of the Digital Marketing Roadmap
In short
You don't have to guess which subject line works. Send two versions to small groups, see which wins, then send the winner to everyone else.
Testing one variable at a time (subject line, send time, CTA) across a split of your list to learn what actually improves open and click rates for your specific audience.

Think of it like this
Testing two chutneys before the party
Before a big family function, Maa makes two chutneys and lets a few relatives taste both. The one they finish first gets made in bulk for 200 guests. A/B testing an email is that tasting round.
Watch it happen
A subject line test on a 10,000 list
1/510,000 subscribers. You have two subject lines and no idea which is better.
The big ideas
What you need to know
One variable
Test subject line or button text or send time. Never several at once.
Random groups
Both groups must be picked randomly from the same list, or the test is unfair.
Pick the right metric
Apple Mail's privacy feature can mark emails as opened. Clicks and sales are more reliable.
Enough people
On tiny lists, small differences are often luck. Test big changes, not tiny tweaks.
Save yourself the pain
Common mistakes
Oops
Calling a winner because A got 21% and B got 20% opens on 200 people.
Do this instead
That gap is likely noise. Use bigger groups or a bolder change.
Oops
Testing the subject line and the offer at the same time.
Do this instead
Change one thing so you know what made the difference.
Your mission
Plan an email A/B test
Quick check
Why are clicks often a better way to pick an A/B winner than opens today?
Go deeper
- 1Design an A/B test for a subject line, specifying your success metric upfront.
- 2Learn why testing only one variable at a time gives you a clean, trustworthy result.
- 3Practice interpreting a hypothetical A/B test result and deciding what to roll out.
More topics at this stop
Stuck on this topic? Ask an Insider
Get 1:1 guidance from people who've walked this exact path — on the InsideEdge app.